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BOOKING AND CANCELLATION POLICY

TALUS LODGE
TIERRA ALPINA EXPERIENCE LTD.
All full or partial payments are accepted subject to the terms outlined below.

Payments 35% deposit is required to confirm room bookings.
$2000.00 deposit is required to confirm private group bookings.
The remaining balance is due 3 months prior to the trip departure date and will automatically charged to the credit card on file. Visa and Mastercard are accepted.
Waiver of Liability

There are inherent risks in the adventure activities that guests will experience at Talus Lodge. A waiver of liability must be signed by each individual as a condition of acceptance as a Talus Lodge guest. If you are a group leader, it is your responsibility to provide Talus Lodge with email contacts for everyone in your group. Talus Lodge requires all guests to complete an online waiver, at the time of booking, in order to confirm reservations. Our insurance provider requires guests to re-sign a paper waiver upon arrival at Talus Lodge. Click here to read and sign the waiver.

Cancellations

Room: Cancellations prior to the three month full payment deadline will be refunded less $250 per person cancellation fee. Cancellations after the three month deadline are not refundable unless we are able to resell the space. If we are able to resell the space, any funds received in excess cancellation fee, will be refunded.

Private Groups: Cancellation prior to the three month full payment deadline will be refunded less the $500 per night cancellation fee. For cancellations made after the three months deadline, the deposits are non refundable unless we are able to resell the space. If we or you are able to resell the space, any funds received in excess of the cancellation fee, will be refunded.

Cancellation insurance is highly recommended. Trip cancellation/interruption, medical and evacuation insurance is available for Visitors to Canada and Canadians.  For your peace of mind and to avoid any financial hardship that an unexpected cancellation, interruption or medical emergency could cause, we strongly recommend contacting an insurance company that specializes in adventure tourism to receive trip insurance details and a quote.

For a free no obligation quote for trip cancellation/interruption and emergency medical/evacuation insurance from Lifestyle Insurance: click here.

Important Notice:

Backcountry or regional restriction/closure or evacuation, due to state of emergency or civil authority, that cause you to interrupt or cancel your vacation will not be reimbursed or refunded by Talus Lodge operator.

Exchange Rates Payments and refunds in Canadian dollars
Weather delays/flight cancellations

No refunds will be issued for cancellations or delays due to adverse weather conditions. Talus Lodge is not responsible costs incurred due to delayed or cancelled helicopter flights. 

Talus Lodge is a helicopter access operation and adverse weather conditions may result in flight cancellations. It is possible that clients may be delayed flying in or out of Talus Lodge. Talus Lodge will accommodate guests delayed at Talus Lodge as a result of flight delays or cancellations, however, clients delayed on their flight into Talus Lodge will not be refunded the lost night(s) of accommodation at Talus Lodge. Delayed incoming clients are responsible for their own full expenses (such as meals and accommodation). Talus Lodge recommends not booking commercial flights on your departure day from Talus.

Cancellation insurance is highly recommended. Trip cancellation/interruption, medical and evacuation insurance is available for Visitors to Canada and Canadians.  For your peace of mind and to avoid any financial hardship that an unexpected cancellation, interruption or medical emergency could cause, we strongly recommend contacting an insurance company that specializes in adventure tourism to receive trip insurance details and a quote.

For a free no obligation quote for trip cancellation/interruption and emergency medical/evacuation insurance from Lifestyle Insurance: click here.

Medical Flights

Should medical evacuation from Talus Lodge be required for a group or individual, all costs are the responsibility of the guest. Full Health Insurance coverage is highly recommended. We strongly suggest you ensure helicopter evacuation is covered in your policy.

For a free no obligation quote for trip cancellation/interruption and emergency medical/evacuation insurance from Lifestyle Insurance: click here.