GUEST AGREEMENT
ENTIRE LODGE GROUP BOOKINGS
TALUS LODGE
TIERRA ALPINA EXPERIENCE LTD.
All full or partial payments are accepted subject to the terms outlined below.
Guest Agreement | Includes; |
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WAIVER OF LIABILITY
Waiver of Liability | There are inherent risks in the adventure activities that guests will experience at Talus Lodge. A waiver of liability must be signed by each individual as a condition of acceptance as a Talus Lodge guest before first payment. Parent(s) or court appointed legal guardian(s) must sign for any participating minor (those under 18 years of age).
Guests are required to re-sign a paper waiver upon arrival at Talus Lodge. Winter Waiver (Electronic) |
COVID MANAGEMENT PLAN
Covid Management Plan | The Talus Covid Management Plan will be modified to comply with active COVID-19 guidelines and regulations as set out by British Columbia Health Authority, Alberta Health Services, Association of Canadian Mountain Guides, Backcountry Lodge Association of BC and Worksafe BC. For more details: click here. |
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Entire lodge group booking | Talus Lodge will be accepting entire lodge group bookings only. Call it your cohort, pod, bubble, squad, or your quaranteam. All group members must accept the collective risk of being with each other. |
Travel recommendations/ restrictions | Adhering to travel recommendations/restrictions is the responsibility of the traveler, not the operator. Please respect the most current public travel guidelines when booking, re-evaluate at the final payment deadline and on trip departure. |
Reduced capacity |
Covid capacity: maximum 12 guests. 4 staff. |
Everything subject to change | When it comes to the Covid-19 pandemic, each day comes with new announcements, policies, guidelines, or unexpected situations. We place absolute priority on the health and safety of our community. Things can and probably will change; we appreciate your patience as we determine the right thing to do. |
Summer 2021 and Winter 2022 | We can’t wait to welcome you to Talus! Check availability and book online |
ACKNOWLEDGEMENT OF RISK FOR COVID
Acknowledgement of Risk for Covid | There is undeniably an ‘Acknowledgement of Risk’ for guests wishing to pursue this adventure amidst a Global Pandemic. No matter how many precautions and measures are taken, we cannot guarantee with certainty that COVID-19 will not find its way into the lodge. Please deeply consider your personal level of vulnerability AND that of your co-vulnerability.
Acknowledgement of Risk for COVID 19 |
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FEE AND PAYMENT POLICY
Step 1 | As a condition of acceptance as a Talus Lodge guest, each guest must complete the Waiver of Liability and Guest Agreement before the first payment. |
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Step 2 | Non-refundable reservation fee: $200.00 per person is required at the time of booking. The reservation fee covers the costs associated with registration and the preparations necessary for the intended stay. These costs are incurred whether the trip is utilized or not, for whatever reason. As such, once these funds are received, these services are deemed to have been rendered and that portion of the service agreement concluded. The reservation fee is not a deposit. It is a cost of business rendered on your behalf and is not refundable in any event. |
Step 3 | Trip payment: Full payment is due forty five days prior to the arrival date date and will automatically be charged to the card on file. |
CANCELLATION POLICY
Non-refundable | Payment (s) are 100% non-refundable and final. |
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Transferable | Payment(s), less the reservation fee, can be transferred to a credit in certain circumstances. |
Cancellations must be received in writing |
GUEST CANCELLATIONS |
Cancellation(s) in which guest(s) are required to cancel individual or group reservation due to personal reasons including but not limited to, testing positive for Covid-19, being in contact with someone who is positive for Covid-19, personal illness/injury, travel restrictions, family emergency, etc. The following applies: |
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Group size >10 | Individual cancellation(s) within a group booking in which the 10 person minimum group size requirement is retained;
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Group size <10 | Individual cancellation(s) within a group booking in which the 10 person minimum group size requirement is not retained;
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Transfer(s) within a group | If the group finds a replacement for each individual cancellation(s), payment(s) can be transferred to each replacement provided that the monies are exchanged directly between the cancelled booking and the replacement. |
Entire group cancellations | Should the entire group cancel and a replacement be found, payment (less the reservation fee) can be transferred to a Talus Lodge credit for a future stay. |
TALUS LODGE CANCELLATIONS |
Cancellations in which Talus Lodge is required to cancel reservations due to but not limited to closure by civil authority, pandemics, forest fires and floods, etc. |
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Non-refundable | Payment (s) are 100% non-refundable and final. |
Transferable | Payment(s), less reservation fee, will be transferred to a Talus Lodge credit for a future stay. |
CANCELLATION AND/OR DELAYS DUE TO ACCESS TRANSPORTATION |
No refunds will be issued for cancellation and/or delays due to access transportation. Talus Lodge is not responsible costs incurred due to delayed and/or cancelled access transportation. Talus Lodge will accommodate guests delayed at Talus Lodge as a result of delays or cancellations, however, clients delayed coming into Talus Lodge will not be refunded the lost night(s) of accommodation at Talus Lodge. Delayed incoming clients are responsible for their own full expenses (such as meals and accommodation). Talus Lodge recommends not booking commercial flights on your departure day from Talus. |
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INSURANCE
Cancellation/Interruption and Emergency Medical Insurance | To avoid any financial hardship that an unexpected cancellation or interruption could cause, we strongly urge our clients to purchase appropriate Trip Cancellation/Interruption and Emergency Medical Insurance through a reputable insurance provider to protect your investment. Refunds for cancelled reservations can only be collected from your own cancellation/interruption insurance provider. Some credit cards provide this type of insurance, others do not. For a free no obligation quote for trip cancellation/interruption and emergency medical insurance from Lifestyle Insurance: click here |
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Evacuation insurance | The cost of a helicopter evacuation, in the case of medical emergency, is the responsibility of the guest. Helicopter evacuation coverage can either be purchased from Talus Lodge for $50 per person or an insurance provider at the time of booking your trip. |
FOOD AND GUIDING
Food allergies | Talus Lodge can accommodate most food allergies if communicated at the time of booking. We will tailor the menu for the group based on the groups collective dietary restrictions. Additional cost may apply. |
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Guiding program |
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Backcountry ski program |
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Hiking program |
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