TERMS AND CONDITIONS

WAIVER OF LIABILITY

Backcountry adventures like those we offer at Talus Lodge are conducted in an uncontrolled backcountry environment and can include activities that at times may have a higher-than-normal element of risk.

It is important that you be aware of the level of risk associated with your trip and the backcountry activities you are participating in. We encourage you to review the “Assumption of Risks” portion of the Waiver where some of these risks are outlined.

All visitors to Talus Lodge are required to agree to the Waiver terms at the time of booking and must sign a paper copy of the Waiver at the meeting points (summer) and upon arrival at the lodge (winter) as a condition of attending the trip. We encourage you to ask questions, and to seek legal advice regarding the waiver before confirming your booking if you have any concerns.

As a condition of acceptance as a Talus Lodge guest, each person or parent(s) or court appointed legal guardian(s) on behalf of any participating minor (those under 19 years of age), must read, agree and complete:

Waiver of Liability	Electronic Waiver of Liability Winter Waiver (Electronic) Summer Waiver (Electronic) Due: prior to payment A paper copy of the Waiver Winter Waiver (pdf) Due: arrival at the Talus Lodge Summer Waiver (pdf) Due: arrival at meeting point in Canmore or Nipika.
Guest Agreement	A link to complete the Guest Agreement will be emailed to each person upon booking. Due: within five business days of booking.

PAYMENT POLICY

Payment	-Payment(s) are non-refundable and final -Credit card information and payment instructions are collected in the Guest Agreement. -Payment(s) are automatically processed on the credit card or instructions provided in the Guest Agreement.
Reservation fee	-25% of trip cost -The reservation fee must be received within five business days of booking. -If the reservation fee is not received within five days of booking, the reservation will be released or the outstanding amount applied to the trip leader. -The reservation fee is not refundable, non-transferable and final. -The reservation fee covers the costs associated with registration for the intended stay. These costs are incurred whether the trip is utilized or not, for whatever reason. As such, once these funds are received, these services are deemed to have been rendered and that portion of the service agreement concluded. -The reservation fee is included in the package cost.
Trip payment	Winter: Due the first Monday in November. Summer: Due the first Monday in May.

Payment

-Payment(s) are non-refundable and final
-Credit card information and payment instructions are collected in the Guest Agreement.
-Payment(s) are automatically processed on the credit card or instructions provided in the Guest Agreement.

Reservation fee

-25% of trip cost
-The reservation fee must be received within five business days of booking.
-If the reservation fee is not received within five days of booking, the reservation will be released or the outstanding amount applied to the trip leader.
-The reservation fee is not refundable, non-transferable and final.
-The reservation fee covers the costs associated with registration for the intended stay. These costs are incurred whether the trip is utilized or not, for whatever reason. As such, once these funds are received, these services are deemed to have been rendered and that portion of the service agreement concluded.
-The reservation fee is included in the package cost.

Trip payment

Winter: Due the first Monday in November.
Summer: Due the first Monday in May.

CANCELLATION POLICY

Cancellations	-Payments(s) are not refundable and final. -Cancellations must be received in writing.
Transfers	The Reservation fee (25% of trip cost) is not refundable and not transferable. Trip payment can be transferred to a replacement provided that the; group finds the replacement(s) transfer is for the same trip dates. monies (less the reservation fee) are transferred directly between group members. Guest Agreement, Waiver and amount owing for the replacement is received no less that two weeks prior to departure
Cancellations or delays due to access challenges	No refunds will be issued for cancellation and/or delays due to access transportation. Talus Lodge is not responsible costs incurred due to delayed and/or cancelled access transportation. Talus Lodge will accommodate guests delayed at Talus Lodge as a result of delays or cancellations, however, clients delayed coming into Talus Lodge will not be refunded the lost night(s) of accommodation at Talus Lodge. Delayed incoming clients are responsible for their own full expenses (such as meals and accommodation). Talus Lodge recommends not booking commercial flights on your departure day from Talus. In the event that Talus Lodge is required to provide helicopter transportation in the summer, due to cancellation, delays or changes to the access transportation, there will be an additional cost to provide helicopter transportation. The additional cost of helicopter transportation would be approximately $400.00 per person.

Cancellations

-Payments(s) are not refundable and final.
-Cancellations must be received in writing.

Transfers

The Reservation fee (25% of trip cost) is not refundable and not transferable.
Trip payment can be transferred to a replacement provided that the;

group finds the replacement(s)
transfer is for the same trip dates.
monies (less the reservation fee) are transferred directly between group members.
Guest Agreement, Waiver and amount owing for the replacement is received no less that two weeks prior to departure

Cancellations or delays due to access challenges

No refunds will be issued for cancellation and/or delays due to access transportation. Talus Lodge is not responsible costs incurred due to delayed and/or cancelled access transportation. Talus Lodge will accommodate guests delayed at Talus Lodge as a result of delays or cancellations, however, clients delayed coming into Talus Lodge will not be refunded the lost night(s) of accommodation at Talus Lodge. Delayed incoming clients are responsible for their own full expenses (such as meals and accommodation). Talus Lodge recommends not booking commercial flights on your departure day from Talus. In the event that Talus Lodge is required to provide helicopter transportation in the summer, due to cancellation, delays or changes to the access transportation, there will be an additional cost to provide helicopter transportation. The additional cost of helicopter transportation would be approximately $400.00 per person.

INSURANCE

Cancellation/Interruption and Emergency Medical Insurance	To avoid any financial hardship that an unexpected cancellation or interruption could cause, we strongly urge our clients to purchase appropriate Trip Cancellation/Interruption and Emergency Medical Insurance through a reputable insurance provider to protect your investment. Refunds for cancelled reservations can only be collected from your own cancellation/interruption insurance provider. Some credit cards provide this type of insurance, others do not. For a free no obligation quote for trip cancellation/interruption and emergency medical insurance from Lifestyle Insurance: click here
Evacuation insurance	The cost of a helicopter evacuation, in the case of medical emergency, is the responsibility of the guest. Helicopter evacuation coverage can be purchased from an insurance provider at the time of booking your trip.

Cancellation/Interruption and Emergency Medical Insurance

To avoid any financial hardship that an unexpected cancellation or interruption could cause, we strongly urge our clients to purchase appropriate Trip Cancellation/Interruption and Emergency Medical Insurance through a reputable insurance provider to protect your investment. Refunds for cancelled reservations can only be collected from your own cancellation/interruption insurance provider. Some credit cards provide this type of insurance, others do not. For a free no obligation quote for trip cancellation/interruption and emergency medical insurance from Lifestyle Insurance: click here

Evacuation insurance

The cost of a helicopter evacuation, in the case of medical emergency, is the responsibility of the guest. Helicopter evacuation coverage can be purchased from an insurance provider at the time of booking your trip.